"I work 4O hours a week with a good amount of cases, so I would say in total I'm saving around  6-8 hours a week, spending 1-2 hours in total a day collecting records and bills."  

Natalia, Case Manager, Crim & Villalpando, P.C.

Former University of Florida

GatorNest Client

Former "New and Notable"

on the Clio App Directory

Santa Fe College

Incubator Client

7 day free trial | No card or commitment 

Two Simple Screens


Request medical records in

Candle Request is an integration in Clio's App Directory for law firms who request medical records and bills. With Candle Request, you can request medical records or billing statements to prove your client's case directly from your Clio account.



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plans as low as $9/month


Features Tailored by an Attorney


Bulk Requests

Clients have often received treatment at multiple facilities.



With Candle, you can send all requests (billing, radiology, physician's billing, etc.) at once!

Smart Requests

Medical facilities can have complex record request policies.



Candle allows you to simplify record and bill requests by training Candle on each facility's preferences - mail, fax, third party websites, etc.   

Organized Requests

Hang up the record request spreadsheets.


Candle creates an automated record request report for you organized by client, facility, date sent, and many other metrics to help you take charge of record requests.


Our mission is to help those who are helping those in need by lowering the cost of resolving personal injury cases.

We believe that records delayed is justice denied. We also believe personal injury cases take too long, often due to inefficiencies which can be solved with technology. That's why we automated the historically time-consuming medical record and bill request process. 

The name Candle is derived from Mathew 5:16 "In the same way, let your light shine before others, that they may see your good deeds and glorify your Father in heaven." Innovation is our mission and our ministry.  

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Reach out

Send record requests from Clio with ease

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Turn work into a video game with animated and sustainable case reports. Join the waitlist now.  



Automated medical

record retrieval for legal

Seven day free trial | No card or commitment